Privacy

Trustwave

We utilise Trustwave which runs a periodic check on our security and gives both ourselves as supplier and yourselves as a customer greater assurance that we are a trustworthly supplier. In particular our financial end to end policies and procedures are vetted by Trustware to ensure comliance with requirements by Visa/ Mastercard etc.

The Payment Card Industry Data Security Standard (PCI DSS) is the payment card industry data security requirement for merchants that store, process or transmit cardholder information, and has been endorsed by all the major card brands - Visa Inc., MasterCard Worldwide, Discover Network, American Express and JCB. The PCI DSS is a framework for the secure handling of cardholder data.

Bay and Grey

Bay and Grey takes your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time.
 
The Information we collect
 
Information is collected from you when you register with us, or place an order on the site. The information we collect is clearly set out on the web page on which we collect it. In addition to this we use Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google Analytics uses cookies, to help analyze how visitors use our site. The information generated by the cookie about the use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for Bay and Grey and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your Web browser. However please note that if you do this you may not be able to make full use of our website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
 
Why we collect it
 
We collect information about you so that we can personalize your use of the site, assist your use of the site and improve the site generally. We may arrange for you to be sent information about related products and services from us.
 
Who we disclose it to
 
We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you or with your prior consent.
 
In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions. We may also disclose or access your account if required to do so by law or by any Governmental body.
 
We will not pass on information about our customers to any other third parties.
 
Data Protection
 
We comply with all applicable Data Protection laws in the UK in accordance with the Data Protection Act 1998. Further details are available at www.dpr.gov.uk.
 
Security
 
Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.
 
Automated decisions
 
Parts of the Bay and Grey website and our billing process are automatic and we may process your personal data as part of the Bay and Grey website and the billing process.
 
Accessing and updating your personal information
 
We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish. Instructions about how to do this are available from info@bayandgreyequestrian.co.uk. .
 
Questions?
 
If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please contact info@bayandgreyequestrian.co.uk. We will endeavour to respond to you promptly.

This Privacy Policy was written in July 2011.